Car Rental Online Deal Finders: Travelocity.com
Travelocity.com— the first site that allowed
consumers to use the Sabre system to check fares, schedules,
and book airline tickets as well as hotel rooms, rental
cars, and cruises—is one of the most popular websites for
those wishing to find the best travel deals. Part of Sabre
Holdings, Travelocity has become a deal mecca for travelers
of all kinds, and is the second-largest online travel agency
in the United States. Travelocity also offers a business
travel agency called Travelocity Business, and specializes
in all types of business travel concerns.
Travelocity posts on its website what
it calls The Travelocity Customer Bill of Rights, where
it outlines clearly the company policy on what a customer
has the right to expect—and what Travelocity delivers. Anyone
who is comparing online travel agencies owes it to himself
or herself to read The Travelocity Customer Bill of Rights
and compare it to other customer service ideals.
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What You Will Find at Travelocity.com
The first thing you will
notice about the website is that it is very similar to other
travel websites. You have an area for booking flights, packages,
hotels, etc. You can check flight information, destination
guides, activities in the various cities, and even last minute
package deals by clicking on another tab. There is also a
travel alert, which is designed to warn customers about travel-related
news, like the new U.S. passport restrictions.
Under their car rental tab,
you can search for the best priced car rental by the period
and duration of your trip, browse a list of the top deals
in rentals, or check out car rentals by the neighborhood.
They also supply a list of the most popular destinations to
travel to by car, and clicking on those destinations will
provide a window that shows you the local cultural haunts
and habits, favorite activities for families, and even what
kind of clothes to take with you so you’re not caught off
guard.
Travelocity.com also has
a link to car rental coupons, which you can use with the site
by entering the coupon code on the car search page. The company
also offers a featured partnership with several of the car
rental companies, making it easier for you to find good rates
and get instant confirmation on your reservation.
By using a Travelocity MasterCard,
you can also accumulate free travel points which you can redeem
for airline tickets, hotels, car rentals, and various travel
combination packages. Although it has some advantages, make
sure you use the card responsibly.
Travelocity can also boast
another first—it was the first company to institute the total
cost provision for car rental prices. With Travelocity, the
car rental quotes you get can only be a maximum of 1% over
the quoted amount when you turn the car in. Other companies
have followed suit, but this “first” for Travelocity.com is
just another example of the commitment they outline in The
Travelocity Customer Bill of Rights. |
